FAQ

During the past year, the whole world experienced challenging times. Many of us had to deal with unknown circumstances and limitations of personal freedom due to lockdowns. Going through this has shown how important social contacts are for us as human beings, and they still comprehend the risk of getting infected. The following regulations are our commitment to keeping our team and you as our guests safe and healthy.

• Visitors wash hands and disinfect when entering the premises.

• Visitors get their temperature measured on arrival.

• Visitors are kindly requested to keep social distance (one baby elephant apart from others).

Our Team

• are wearing face masks whenever interacting with guests.

• is always aware of social distancing.

• regularly washes hands

• will not shake hands

• takes a temperature check when reporting to work.

Download cleaning procedures

Safari:

What do I need to bring on Safari?

Since 1.1.2024 you do NOT need a visa to enter Kenya.

However, it is still necessary to register on the Kenyan authorities' platform before entering the country. This is uncomplicated and is to be confirmed with a fee of around 30 euros. Instructions for registration can be found under the following link (PDF for download)

Registrierungsanweisung

PETS

We kindly ask for your understanding that pets are not allowed on the compound.

TRANSFERS

We can organise your transfer between Mombasa, Mombasa Airport and Msambweni. The approximate transfer cost is 50 USD from Mombasa and 15 USD from Diani Ukunda. Transfer time: Between two and three hours from Mombasa; ten minutes from Diani /Ukunda.

TRANSPORT

Getting around in Diani is pretty easy as one has several options. You may call a taxi (we are happy to provide contacts) or take one of the plenty of TUK-TUKS. Tuk-Tuks are three-wheel vehicles driving up and down on the Diani Beach Road.

HEALTH

Diani Beach takes pride in offering good health services in several facilities:

- Aga Khan Hospital

- Diani Beach Hospital

- Palm Beach Hospital

- Bahari Clinic

There are several pharmacies in Diani to buy medicines, health products and a good range of items for hygienic care.

SAFETY

Walking on the road or beach is safe though we recommend to take a taxi or Tuk-Tuk when its dark.

SAFARI

Irrespective of which area you decide to do a safari, early mornings can be fresh and chilly, therefore we recommend you take a warm jacket.

Furthermore: